Advisors ReportsAdvisors Reports
  • News
  • Editorial
  • Feature
  • Special Report
  • Oil & Gas
    • Upstream
    • Midstream
    • Downstream
  • Power
    • Generation
    • Distribution
    • Transmission
  • Renewables
    • Solar
    • Nuclear
    • Hydrogen
  • Extractive Industry
  • Maritime
Search
© 2022 Foxiz News Network. Ruby Design Company. All Rights Reserved.
Reading: Order No. NERC/246/2021: NERC reminds DisCos of obligation to replace faulty prepaid meters free of charge
Share
Sign In
Notification Show More
Font ResizerAa
Advisors ReportsAdvisors Reports
Font ResizerAa
Search
  • News
  • Editorial
  • Feature
  • Special Report
  • Oil & Gas
    • Upstream
    • Midstream
    • Downstream
  • Power
    • Generation
    • Distribution
    • Transmission
  • Renewables
    • Solar
    • Nuclear
    • Hydrogen
  • Extractive Industry
  • Maritime
Have an existing account? Sign In
Follow US
© 2022 Foxiz News Network. Ruby Design Company. All Rights Reserved.
DistributionNewsPower

Order No. NERC/246/2021: NERC reminds DisCos of obligation to replace faulty prepaid meters free of charge

Admin
Last updated: November 18, 2024 1:35 pm
Admin
Share
2 Min Read
UNISTAR Card Meter Technology
SHARE

…. releases contacts for customers to report non-compliant DisCos

Oredola Adeola

The Nigerian Electricity Regulatory Commission (NERC) has reiterated that electricity Distribution Companies (DisCos) are responsible for the replacement of faulty or obsolete meters at no cost to customers.

This directive, outlined in the Commission’s Order No. NERC/246/2021, aims to ensure compliance within the Nigerian Electricity Supply Industry (NESI).

In a statement released on Monday and obtained by Advisors Reports, NERC debunked claims attributed to some DisCos suggesting that customers must apply and pay for the replacement of faulty or outdated meters.

The regulator emphasized that such claims contradict the provisions of its order.

“If any customer’s meter is deemed faulty or obsolete by a DisCo, it is the responsibility of the DisCo to replace the meter free of charge, provided the fault was not caused by the customer,” the statement clarified.

NERC also warned against the forced migration of customers with functional meters to estimated billing systems, underscoring that this practice is a violation of its regulations.

To ensure adherence to these rules, NERC has encouraged customers to report instances of non-compliance by DisCos.

 

It stated that complaints can be directed to the Commission through the following contact numbers:

  1. 07000 CALL NERC (07000 2255 6372)
  2. 0201 344 4331
  3. 0908 899 9244

The Commission therefore reaffirmed its commitment to protecting consumer rights by enforcing compliance with regulatory standards and imposing penalties for violations.

“NERC remains steadfast in ensuring that electricity consumers receive fair treatment and reliable service in line with the industry’s standards,” the statement stated.

 

 

Tinubu rules out return to dollar transactions, commits to Naira-based crude oil sales to local refineries
Ekiti State Govt takes over electricity market oversight from NERC
For the 3rd time in 2024, vandals attack TCN’s Ahoada-Yenagoa 132kV Line in Bayelsa, steal one-third of 250mm conductors
AEDC debtors given 72 hrs to clear outstanding bills or face disconnection by Monday
IBEDC Board sacks Engr. Achife, announces Engr. Agoha as acting MD

Sign Up For Daily Newsletter

Be keep up! Get the latest breaking news delivered straight to your inbox.
[mc4wp_form]
By signing up, you agree to our Terms of Use and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time.
Share This Article
Facebook Copy Link Print
Share
Previous Article Nigeria’s 28 grid-connected power plants generate only 40% of installed capacity in Oct. 2024, record 13% decline in hourly generation
Next Article YEDC deploys 1,880 meters with N243million allocation from N21bn MAF scheme for Band A customers
Leave a Comment Leave a Comment

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

- Advertisement -
Ad imageAd image

Latest News

Mainstream Energy Ltd. donates cash, relief materials to Mokwa flood victims
Documentary Environment Impact News Power Renewables
June 5, 2025
FG to explore alternative debt facility to offset ₦2tn power sector legacy debt
Distribution Documentary Finance Generation Impact News Power
June 3, 2025
Nigerians paying just N815–N820 per litre, 55% less than N1,600 regional average –Dangote
Documentary Downstream Energy Transition News Oil & Gas Sustainability Technology
June 2, 2025
Dawcon, Green flare sign flare gas deal with OML 30 JV to power bitcoin mining, AI computing
Gas Green Finance News Power Renewables Sustainability Technology
June 2, 2025
Follow US
© 2022 AdvisorsReports. All Rights Reserved.
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?